jilicom Privacy Policy

1. Introduction

jilicom is committed to protecting the privacy and personal data of every Filipino player who uses our platform at jilicom.pro. This Privacy Policy describes what information we collect, why we collect it, how it is used, and the choices you have regarding your data. We operate in accordance with applicable Philippine data protection laws and regulations, including the Data Privacy Act of 2012 (Republic Act No. 10173). By accessing or using any part of the jilicom platform, you acknowledge that you have read and understood this policy. If you have questions about how your data is handled, please visit our FAQ page for guidance.

2. Information We Collect

When you register an account or use jilicom, we collect certain personal information that is necessary to provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos (PHP). During gameplay, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to ensure platform security and a smooth gaming experience. If you contact our support team, we may retain records of that communication to help resolve your query efficiently. All information collected is limited to what is strictly necessary for the purposes described in this policy.

• Full name, date of birth, and contact details
• Payment method and PHP transaction records
• IP address, device type, and session logs
• Support communication records
• Identity verification documents when requested

3. How We Use Your Information

The personal information we collect is used primarily to operate and improve the jilicom platform for Filipino players. We use your registration details to verify your identity, manage your account, and ensure that only eligible players aged 21 and above can access our services. Transaction data is used to process deposits and withdrawals accurately and to comply with financial reporting obligations under Philippine law. Technical data such as IP addresses and session logs helps us detect and prevent fraud, unauthorised access, and other security threats. We may also use your contact information to send you important account notifications, such as security alerts or updates to this Privacy Policy, but we will not send unsolicited marketing messages without your consent.

4. Sharing of Personal Data

jilicom does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, but only to the extent necessary for them to perform their services on our behalf. All third-party service providers are contractually required to handle your data securely and in accordance with applicable Philippine data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified of any such change in advance.

5. Data Storage and Retention

Your personal data is stored on secure servers and is protected using industry-standard encryption and access controls. We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by Philippine financial and gaming regulations. Account records, transaction histories, and identity verification documents may be retained for a minimum of five years following account closure to comply with anti-money laundering and regulatory requirements. When data is no longer required for any lawful purpose, it is securely deleted or anonymised in accordance with our internal data retention schedule. You may request information about how long specific categories of your data are retained by contacting us through the FAQ support page.

6. Cookies and Tracking Technologies

jilicom uses cookies and similar tracking technologies to improve your experience on the platform and to ensure that the website functions correctly. Essential cookies are required for core platform functionality such as maintaining your login session and remembering your preferences, and these cannot be disabled without affecting your ability to use the platform. We also use analytics cookies to understand how Filipino players navigate the site, which helps us identify areas for improvement and optimise the overall user experience. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may limit some features of the platform. By continuing to use jilicom after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

7. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have specific rights regarding your personal information that jilicom is committed to upholding. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to request corrections if any information is inaccurate or incomplete. You also have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please submit your request through the support channels listed on our FAQ page, and we will respond within a reasonable timeframe.

• Right to be informed about data collection and use
• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion of your data
• Right to lodge a complaint with the National Privacy Commission

8. Security Measures

We take the security of your personal data seriously and have implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. All data transmitted between your device and the jilicom platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel only. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and the data it holds. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and as promptly as circumstances allow. You can also help protect your account by using a strong, unique password and by not sharing your login credentials with anyone.

9. Updates to This Policy

jilicom may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes to this policy, we will notify registered players through a prominent notice on the platform or via the contact details associated with your account. The date at the top of this page indicates when the policy was last revised, and we encourage you to review it periodically to stay informed about how we protect your information. Your continued use of the jilicom platform after any changes to this policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and contact support through the FAQ page to discuss your options.